Last Updated: January 1, 2025
Welcome to RGB Room Lighting. These Terms and Conditions ("Terms") govern your use of our website rgblightroom.com and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these Terms.
RGB Room Lighting is operated by RGB Room Lighting, a company registered in the United Kingdom with registration number 75865019, located at Studio 85 Elsie Springs, Michaelside PO4 8NU, United Kingdom.
If you do not agree with these Terms, please do not use our website or purchase our products.
In these Terms, the following definitions apply:
We make every effort to ensure that product descriptions, specifications, and images on our website are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. Colors displayed may vary depending on your monitor settings.
All products are subject to availability. We reserve the right to discontinue any product at any time. If a product becomes unavailable after you place an order, we will notify you as soon as possible and offer a full refund or suitable alternative.
All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price displayed at the time you complete your purchase.
When you place an order through our website, you are making an offer to purchase the products. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including but not limited to:
After placing an order, you will receive an email acknowledging receipt of your order. This acknowledgment does not constitute acceptance of your order. A contract between us will only be formed when we send you confirmation that the products have been dispatched.
You are responsible for ensuring that all information provided during the ordering process is accurate and complete, including delivery address, contact information, and payment details. We are not responsible for delays or non-delivery resulting from incorrect information.
We accept payment through secure third-party payment processors. Payment must be received in full before we dispatch your order. We do not store your payment card details on our servers.
All payment transactions are processed through secure, encrypted connections. Our payment processors comply with PCI-DSS requirements to ensure your payment information is handled securely.
By providing payment information, you authorize us to charge the total amount of your order. If payment authorization fails, we will contact you to arrange alternative payment or cancel the order.
We currently deliver within the United Kingdom and Ireland. Delivery charges, if applicable, will be displayed during the checkout process.
We aim to dispatch orders within 24 hours of receiving payment. Estimated delivery times are:
These are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our control, including but not limited to courier delays, weather conditions, or customs procedures.
We offer free standard delivery on UK orders. Minimum order values or exclusions may apply and will be clearly stated on the website.
You are responsible for providing a safe and accessible delivery address. If you are not available to receive the delivery, the courier may leave a card with collection or redelivery instructions. We are not responsible for products left at your delivery address at your request.
Risk of loss and damage passes to you upon delivery. Title to the products passes to you when we receive full payment and the products are delivered.
Please refer to our separate Refund Policy for detailed information about returns, refunds, and cancellations.
Our products are covered by manufacturer warranties as stated in the product descriptions. Warranty periods typically range from 2 to 3 years depending on the product. Warranties cover manufacturing defects and do not cover damage caused by misuse, improper installation, or normal wear and tear.
To make a warranty claim, contact us at info@rgblightroom.com with your order number, product details, and description of the issue. We may require photographic evidence or return of the defective product for inspection.
For valid warranty claims, we will, at our discretion, repair, replace, or refund the product. We are not responsible for installation or removal costs associated with warranty claims.
All content on our website, including text, images, logos, graphics, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
You agree not to:
You may submit product reviews and feedback through our website. By submitting content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display your content.
Reviews must be honest, relevant, and based on your genuine experience with the product. We reserve the right to remove reviews that:
To the maximum extent permitted by law, we shall not be liable for:
Our total liability to you for any claims arising from or related to your use of our website or products shall not exceed the amount you paid for the products in question.
Nothing in these Terms excludes or limits our liability for:
You agree to indemnify and hold harmless RGB Room Lighting, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of RGB Room Lighting.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Room Lighting regarding your use of our website and purchase of products, superseding any prior agreements or communications.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any third party without restriction.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any formal proceedings, we encourage you to contact us at info@rgblightroom.com to resolve disputes informally. We will make reasonable efforts to resolve complaints promptly and fairly.
If we cannot resolve a dispute informally, you may refer the matter to an alternative dispute resolution service. We are committed to working with you to find a fair resolution.
For questions or concerns about these Terms, please contact us:
You can also reach us through our contact form.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.